LiveProject Support
Paying customers
Paying customers have access to our priority support:
- Your requests are prioritized
- Your are guaranteed 48 hours response time
- You may use the forum and e-mail support as described above. Please make sure to
tell us your registered e-mail address for verification.
- You may call our support line at 1-888-4KADONK (452-3665) during normal business
hours
Customers using our free viewer
If you are using our Free Project Viewer, you have these options available:
- Search the KaDonk forum, or
post a question
- Send an e-mail to the KaDonk support team
- For problems with your project file, please open LiveProject, and send us an e-mail
from the Help > Submit error or suggestion via Email or Help > Send
Project file to KaDonk for Analysis dialogs. Include your project file if
possible.
To get priority support, we recommend that you Upgrade Now