Paying customers have access to our priority support:
- Your requests are prioritized
- Your are guaranteed 48 hours response time
- You may use the forum and e-mail support as described above. Please make sure to
tell us your registered e-mail address for verification.
- You may call our support line at 1-888-4KADONK (452-3665) during normal business
Customers using our free viewer
If you are using our Free Project Viewer, you have these options available:
- Search the KaDonk forum, or
post a question
- Send an e-mail to the KaDonk support team
- For problems with your project file, please open LiveProject, and send us an e-mail
from the Help > Submit error or suggestion via Email or Help > Send
Project file to KaDonk for Analysis dialogs. Include your project file if
To get priority support, we recommend that you Upgrade Now
Project viewer premium
Great for companies that wants to enable entire departments to view
Microsoft project files.
Allows teams to suggest changes and make updates to project plans. The manage acts
as a gate-keeper for all changes, and can continue working in Microsoft project. LiveProject
will update the project files automatically with approved changes. No more copying and pasting.
Once you download LiveProject, you can upgrade your features by purchasing and applying