LiveProject Support

There are several options for getting support for LiveProject.

Customers using our free offers

If you are using our Free Project Viewer, you have these options available:

• Search the KaDonk forum, or post a question
• Send an e-mail to the KaDonk support team
• For problems with your project file, please open LiveProject, and send us an e-mail from the Help > Submit error or suggestion via Email or Help > Send Project file to KaDonk for Analysis dialogs. Include your project file if possible.

Paying customers

As a paying customer, you have access to our priority support:

• Your requests are prioritized
• Your are guaranteed 48 hours response time
• You may use the forum and e-mail support as described above. Please make sure to tell us your registered e-mail address for verification.
• You may call our support line at 1-888-4KADONK (452-3665) during normal business hours